Apr 25 2015 : The Times of India (Mumbai)
CCTVs planned after Kurla TTE assaults commuter
Manthan K Mehta & Nitasha Natu
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Mumbai:
TNN
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Central Railway will install glass doors and windows at the chief ticket inspector's office so that the goings-on within are clearly visible, after a ticketless commuter was assaulted by a travelling ticket examiner (TTE) at Kurla station.Navroz Charania (36), a hotel employee, was travelling from Kanjurmarg to Kurla when the TTE, Anand Singh, caught him on Wednesday . He took away Charania's cell phone and allegedly hit him on his face inside the chief ticket inspector's (CTI) office.The Kurla GRP has registered a case against Singh but has made no arrest yet.
CR general manager S K Sood said Singh had been suspended.
“Apart from replacing the doors and windows with transparent ones, we will get CCTVs installed. The footage can be used as evidence if commuters complain of misbehaviour by ticket-checking staff.“
“Commuters caught ticketless are taken to the CTI's office on the pretext of completing paper work. They are often made to sit for hours if they do not have the cash to pay the penalty . The goings-on inside the CTI's office are never known to anyone outside. Certain TTEs take away commuters' cell phones, which is illegal,“ said an activist.
Charania told TOI that Singh was involved in assaulting another commuter in the past few weeks but the commuter did not lodge a police complaint. “I was in a hurry and forgot to buy a ticket.Around 9.30am, I got off on platform 4 at Kurla, when the TTE told me to stop. He took me to the CTI's office and started abusing me as I did not have a ticket. I told him I was willing to pay the fine and he should mind his tongue. He lost his cool and punched me on my face. He kicked me and took away my phone,“ said Charania. Charania was made to wait at the office for half an hour. “A few other TTEs entered the office. Singh had picked up a chair to hit me but noticed his colleagues and stopped. He then left. Later, his co-worker returned my phone,“ added Charania. The other TTEs helped Charania reach the Kurla GRP outpost, where a case of assault was lodged.
Charania was taken to Bhabha Hospital at Kurla as there were bloodstains on his face. “The cops claim they are waiting to procure CCTV footage of the station. Singh is a railway employee and the cops have his address. There should not be any delay in arresting him,“ Charania said.
CR general manager S K Sood said Singh had been suspended.
“Apart from replacing the doors and windows with transparent ones, we will get CCTVs installed. The footage can be used as evidence if commuters complain of misbehaviour by ticket-checking staff.“
“Commuters caught ticketless are taken to the CTI's office on the pretext of completing paper work. They are often made to sit for hours if they do not have the cash to pay the penalty . The goings-on inside the CTI's office are never known to anyone outside. Certain TTEs take away commuters' cell phones, which is illegal,“ said an activist.
Charania told TOI that Singh was involved in assaulting another commuter in the past few weeks but the commuter did not lodge a police complaint. “I was in a hurry and forgot to buy a ticket.Around 9.30am, I got off on platform 4 at Kurla, when the TTE told me to stop. He took me to the CTI's office and started abusing me as I did not have a ticket. I told him I was willing to pay the fine and he should mind his tongue. He lost his cool and punched me on my face. He kicked me and took away my phone,“ said Charania. Charania was made to wait at the office for half an hour. “A few other TTEs entered the office. Singh had picked up a chair to hit me but noticed his colleagues and stopped. He then left. Later, his co-worker returned my phone,“ added Charania. The other TTEs helped Charania reach the Kurla GRP outpost, where a case of assault was lodged.
Charania was taken to Bhabha Hospital at Kurla as there were bloodstains on his face. “The cops claim they are waiting to procure CCTV footage of the station. Singh is a railway employee and the cops have his address. There should not be any delay in arresting him,“ Charania said.